The Money Cake - FAQs

The Money Cake & Caking At Home - Where we help you celebrate life!

Do you like what we have created or have any feedback? We would love to know how we can help improve your experience with us!

Questions/Concerns, email us at: hello@themoneycake.com

 

SURPRISE BOX, CAKE TOPPERS, and BIRTHDAY CANDLE HOLDERS

Before using your Surprise Box, cake toppers, and/or candle holders, please wash them with a soft sponge and soapy water.  Not dishwasher safe.

  • How are your products made?

They are 3D printed by us; so made from plastic. The plastic is light weight and sturdy enough to last to make many memories.

  • Do all of your products hold candles?

Yes (mostly)! All of our cake toppers hold candles unless otherwise specified. Our larger toppers usually do not hold candles. 

  • Will my birthday candles fit in your products?

Our cake topper are printed with candle holding spaces. The spaces in the toppers are sized to hold the standard birthday candles found in most retail stores (diameters sized 3/16 inch to 1/4 inch).

  • Are your products dishwasher safe?

Our products are NOT dishwasher safe. They are reusable and we recommend hand washing with a soft sponge and soapy water.  Melted candle wax may need to be scraped off.  Putting the product in the freezer for a couple of hours may help in the removal of the melted wax.  

  • Are your products fireproof?

Our products are made of plastic and will deform if they are too close to an open flame.  Burning candles in our candle-holding toppers should be extinguished when candles are shorter than 1/2 inch.  When placing our products in a home-baked cake, please ensure the cake has cooled.

  • Safety precautions:
    • Keep burning candles away from clothes, pets, and combustible materials.
    • Firmly place candles into toppers.
    • Securely place toppers on desserts before lighting the candle.
    • Do not relocate toppers on the cake while candles are burning.
    • Never leave burning candles unattended.

THE MONEY CAKE and THE SURPRISE BOX

  • How long will it take to put the kit together?
    • It depends on whether you are baking, buying or ordering a cake and how much money you have collected to put in the money pockets. Add more time if you are baking a cake. Just remember, that a little bit of your time will be worth seeing the guest of honor smile from ear to ear when they see the money coming out.
  • I’m not very good at baking cakes, can I still use the kit?
    • Of course you can! You can buy any 6, 8, 9 or 10″ inch frosted, round cake or 2" high sheet cake from any bakery or grocery store (you can also use pies). You do not have to use a cake. You can be creative and make a candy, diaper, popcorn, etc. display. One customer rolled towels and stacked them like a cake for a house warming party. The recipient pulled on the spatula.
  • Does The Money Cake or The Surprise Box include money?
    • No, both kits do not include money or the cake.  You provide the money and decide how much money you want to put in the roll.

 

Processing & Shipping

 

Returns, Cancellations, and Exchanges