Processing and Shipping
ALERT From USPS: USPS IS EXPERIENCING UNPRECEDENTED PACKAGE INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. WE APPRECIATE YOUR PATIENCE AND REMAIN COMMITTED TO DELIVERING THE HOLIDAYS TO YOU.
When selecting a Shipping method, the “expected delivery date” is Days to Process PLUS Days to Deliver. “Expected delivery date” is not a guaranteed delivery date.
Custom and personalized orders are usually processed within 2 business days1; may be longer during holiday and graduation seasons.
Non-Custom/Non-Personalized orders, if ‘Payment Received’ orders arrive by 12pm PST on business days1, they are usually processed the same day. Orders received after 12pm PST on business days, weekends, or holidays are usually processed the following business day.
Within 2 business days of placing your order, check for messages or emails that we may have sent to you. (E.g. verification of shipping address, order questions, processing status, shipping status) Therefore, when checking out, please confirm that you have provided a valid email.
We ship via United States Postal Service (USPS). At the completion of our processing, an auto-generated email with the tracking number is sent to you. Therefore, when checking out, please confirm that you have provided a valid email. Then visit https://tools.usps.com/go/TrackConfirmAction_input to check on the shipping status of your package.
If you have any processing questions, please contact us at firstname.lastname@example.org before placing your order.
We ship via United States Postal Service (USPS). We currently offer 3 shipping methods. The days listed below are Expected Delivery Dates and are not guaranteed by USPS:
- USPS First Class Package Service2: Per USPS, First-Class Mail® is an affordable mail service for small packages weighing up to 13 oz with delivery in 1-3 business days.
- USPS Priority Mail2: Per USPS, Get more for your money with Priority Mail® shipping in 1, 2, or 3 business days based on where your package starts and where it’s being sent.
- USPS Priority Mail Express2: Per USPS, Delivering 7 days a week, Priority Mail Express® is our fastest domestic service for time-sensitive letters, documents, or merchandise. Guaranteed2 overnight scheduled delivery to most locations, including PO Boxes™, or your money back.
Shipments outside the continental United States
Buyer is responsible for any duties.
2Please go to www.usps.com/ship/mail-shipping-services.htm to learn more about their guidelines, restrictions, and disclaimers.
If you have any shipping questions, please contact us at email@example.com before placing your order.
1Business days and hours are 8am-5pm PST, Monday through Friday, excluding holidays.